AACD POSITION DESCRIPTION
Job Title: Membership Manager
Department: Membership & Marketing
Reports To: Executive Director
Status: Full time, exempt
The Membership Manager applies his/her outstanding skills in customer service, problem solving, project planning, and execution to support members, volunteers, prospective members, and co-workers. Build positive working relationships with members and volunteers. In addition, the Membership Manager is responsible for meeting the membership and recruitment goals of the Academy by delivering member retention and acquisition initiatives.
The Membership Manager supports multiple projects effectively, prioritizing and executing tasks, and reacting promptly and efficiently to changing priorities, demands, and deadlines. Must be detail oriented and proactively respond to deadlines. Exceptional computer skills including Microsoft Office Suite required. Proficiency with iMIS or similar association management system preferred.
Responsibilities include, but are not limited to:
OTHER ESSENTIAL FUNCTIONS
Mechanical (Acquisition, Retention, Fulfillment)
EDUCATION, TRAINING AND EXPERIENCE