Can You Hear Me? Effective Communication Strategies for Associations

When:  May 3, 2018 from 12:30 PM to 1:30 PM (CT)
Communication is essential to the success of any organization or association. Often, the way we communicate is an unconscious action that we don’t think to put effort into. By becoming aware of and identifying how we tend to communicate, we can work to improve communication strategies within our organization or everyday relationships.

This program will focus on the various ways we communicate, drawing from Bateman and Zeithaml’s 6 types of interpersonal communication used in business. Attendees will identify their personal communication styles and learn strategies to communicate more effectively with their coworkers, volunteers, and association members.

Learning Objectives:
  1. Identify 6 types of interpersonal communication and how they are used.
  2. Learn why effective communication is critical to association success.
  3. Recognize personal communication styles and ways to improve personal and professional communication.
  4. Determine strategies to improve communication with others in organizations.
Presenter: 
Andrea Stagliano is a Meeting Manager at AH & Association Headquarters with over 8 years of experience in the events industry. She has assisted, planned, and executed client meetings ranging from 50–5,000+ attendees in domestic and international locations, and has experience in all aspects of meeting planning, including registration, marketing, and exhibits.

Andrea earned her Bachelor’s degree in Communication and Public Relations from La Salle University in 2008. In 2015, she earned her Master’s in Education (M.Ed) from Temple University and worked in education around Philadelphia for several years, before returning to the association management and meeting industry in 2017. Andrea’s experiences in education fuel her passion for producing engaging events where members can come together to share knowledge and learning.

Andrea is currently the Meeting Manager for the American Transplant Congress (ATC) and the American Society of Histocompatibility Immunogenetics (ASHI). She continues to learn and research the latest trends in education and has an interest in applying educational and communicational strategies to associations. She currently lives is South Philadelphia.
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